SAJIDA conducts research study of Keraniganj and Narayanganj hospitals for quality improvement

As part of SAJIDA’s 5-year strategy development for healthcare programs, a team led by Mr Tazin Shadid, Consultant, Health Program, recently completed a research study of the Keraniganj and Narayanganj Hospitals. Researchers spoke with hospital patients and staff, microfinance borrowers and staff, potential customers and community wellness staff. A total of 53 individual interviews were conducted along with 6 focus groups with 63 participants, 360 in-person surveys and 840 phone surveys. The research findings will assist SAJIDA in improving the quality of its hospital services for patients as well as SAJIDA’s microfinance borrowers.